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How to Avoid Common Mistakes When Renting a Car in Japan

For many people, renting a car offers the flexibility to explore ahead of well-trodden public transportation paths.
However, the car rental process in Japan can be confusing, particularly for first-time visitors. This confusion often leads to mistakes that can cause unnecessary stress and even spoil part of the trip.
According to a survey, over 5 million foreign tourists rented cars in Japan in 2023 alone, with many facing issues like misunderstanding the rental terms or being unprepared for driving in a new country.
This blog will help you navigate the car rental process in Japan by highlighting ten common mistakes and how to avoid them.

10 Ways to Avoid Common Mistakes While Renting a Car

Renting a car in Japan requires attention to detail and some preparation.
Here are ten tips to help you avoid common pitfalls:

⦁ Double-Checking Locations

One of the most frequent mistakes travelers make is not confirming their rental car’s pickup and drop-off locations.
In Japan, rental offices are often located away from the main airport terminals or train stations.
For example, if you choose car rental at Narita Airport, ensure you know whether the rental office is within the airport or if a shuttle is required.
A lack of clarity can lead to delays and frustration, especially if you’re on a tight schedule.

⦁ Understanding the Terms and Conditions

Before signing any rental agreement, take the time to read and understand the terms and conditions.
This step is crucial because the rules in Japan might be different from what you’re used to in your home country.
For instance, many rental companies in Japan have specific rules about where you can drive or how much mileage is included.
Failing to understand these details could lead to unexpected charges or penalties.

⦁ Double-Checking Arrival & Departure Times

Timing is everything when renting a car.
Double-check your arrival and departure times to ensure they align with your car rental booking.
If your flight is delayed, you might miss your pickup time, which could result in losing your reservation.
Similarly, returning the car late can incur extra fees. It’s always a good idea to build in some buffer time for any unforeseen delays.

⦁ Clear Communication

Clear communication with the rental company is essential.
If you’re not fluent in Japanese, consider renting from an international company where staff are more likely to speak English. This will make it easier to clarify any doubts or ask questions about the rental process.
Miscommunication can lead to misunderstandings about costs, car types, or pickup times.

⦁ Understanding the Payment Policy

Understanding the payment policy is crucial when renting a car in Japan.
Some companies require a deposit upfront, while others may block a certain amount on your credit card until the car is returned.
It’s important to know how much is a rental car in Japan and whether there are any additional costs involved, such as insurance or service fees.
Knowing the payment policy in advance will help you avoid surprises at the counter.

⦁ Accounting for Extra Payments

When budgeting for your trip, don’t forget to account for extra payments that might not be included in the base rental price.
These can include additional charges for GPS systems, child seats, or insurance upgrades.
In Japan, toll roads are common, so you might also need to pay for an electronic toll collection (ETC) card, which allows you to pass through toll gates without stopping.
These extras can add up, so it’s important to ask about them when making your reservation.

⦁ Getting a Booking Confirmation

Always ensure you receive a booking confirmation after reserving your rental car.
This confirmation should detail all the important aspects of your rental, including the vehicle type, pickup and drop-off locations, and total cost.
Having a confirmation on hand can prevent any disputes with the rental company and provide peace of mind that your reservation is secure.

⦁ Inspecting the Car Before Driving Off

Before you drive away, take the time to inspect the car thoroughly. Look for any scratches, dents, or other damage, and make sure these are noted on the rental agreement.
Taking photos or videos of the car from different angles can serve as evidence if there’s a dispute later on.
This step is especially important when renting from locations like car hire in Tokyo, Japan, where busy environments increase the risk of minor damages.

⦁ Having a Backup Option

Even with careful planning, things can sometimes go wrong.
Your reserved car might not be available, or you might encounter unforeseen delays.
It’s wise to have a backup plan, such as knowing the location of other rental agencies or having an alternative mode of transport in mind.
A backup option ensures that you’re not left stranded if something doesn’t go according to plan.

⦁ Checking All Required Documents

Finally, make sure you have all the necessary documents before you rent a car in Japan.
This includes a valid driver’s license, an International Driving Permit, and a credit card. Some rental companies may also require a passport for verification.
Checking these documents before you leave home will save you from any last-minute complications at the rental counter.

Final thoughts

Renting a car in Japan is a way to explore the country at your own pace, offering the freedom to visit areas that might be difficult to reach by public transport.
However, it’s crucial to avoid the common mistakes that many travelers make during the rental process.
By following the ten tips outlined above, you can ensure a hassle-free experience, whether you’re picking up your vehicle from a car rental at Narita Airport or opting for car hire in Tokyo.

So, should you rent a car in Japan?

If you’re looking for flexibility and the freedom to explore the country a bit more than the usual tourist spots, the answer is yes. Just follow these tips, and your car rental experience in Japan will be an enjoyable part of your trip.

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